Online Access

About Us


Online Access provides digital marketing solutions that are focused on the home service industry, particularly HVAC, plumbing, and electrical contractors. The company offers custom website design, social media management, and a variety of online marketing tools tailored to contractors' unique needs. With a commitment to innovation, fast customer service, and marketing education, Online Access brings over 20 years of expertise to benefit their customers. There are no long-term contracts and all products have a 90-day 100% money-back guarantee. For more detailed information and to explore their full range of products and services, you can visit Online Access's website at www.hvacwebsites.com

our history


Online Access was founded in 2000 by Dave Squires as a result of Dave Squires developing the first website for his family’s heating and plumbing company in Port Huron, Michigan. Recognizing the Internet as a burgeoning platform for marketing, Dave was challenged by an entrepreneur to use his marketing expertise to simplify the process for home service businesses seeking a professional online presence. Today, Online Access offers a suite of services including social media management, review systems, and custom website design, catering to over 500 HVAC and plumbing contractors across the US and Canada. The company’s evolution from a simple website for a family business to a major provider of comprehensive web solutions showcases its deep understanding of the contracting industry and the digital landscape.

WHAT MAKES US DIFFERENT


Online Access is not like other companies that over-promise and over-sell potential clients. We take time to help our clients understand what can realistically be accomplished, and how they will have to engage with us to be successful. We offer a 90-day 100% money back guarantee, no long-term contracts, and a one-day turnaround time for any changes that need to be made to your site via our customer support team.

COMPANY VISION


To build a leading digital marketing company known for its commitment to integrity and focus on maximizing its client’s ROI.

OUR MISSION


"Our mission is to enhance our client' businesses with an effective digital presence that drives growth and visibility. We are dedicated to being a responsive reliable partner that our clients trust to connect with their audiences while delivering a return on their investment. We will always provide our clients up front with truthful and transparent insights into their digital potential within their marketplace based on their current resources."

COLLEEN KEYWORTH

DIRECTOR OF SALES & MARKETING


Colleen Keyworth is a prominent figure in the HVAC industry, serving as the Director of Sales and Marketing at Online Access Inc., a Michigan-based web marketing company specializing in HVAC. With deep roots in the industry through her family’s HVAC and plumbing business, she possesses a profound understanding of the contracting landscape and the realities contractors face in running a profitable business. Her dedication to enhancing digital marketing strategies for HVAC contractors has established her as a recognized figure in the field. As an advocate for diversity and inclusion, Colleen holds distinguished roles such as the current President of the International Network for Women in Cooling (INWIC) and is a notable past president of Women in HVACR (WHVACR), with 9 years of service on the board. These positions underscore her commitment to forging pathways for women within the HVACR community. Her achievements have been recognized widely, evidenced by her inclusion in the ACHR News 2019 ‘Top 40 under 40’ in the HVACR Industry and receiving Service Nation's "Woman of the Year" award in 2020.

Beyond her executive roles, Colleen is an influential speaker and writer, sharing her insights on industry challenges, effective marketing strategies, and the significant role of women through various platforms, including podcasts and articles. Her work extends to her board positions with the Southeast Michigan Air Conditioning Contractors Association and The EGIA Foundation, further demonstrating her dedication to advancing the industry. Colleen Keyworth’s leadership, advocacy for women, and marketing acumen have made her a respected and inspiring figure in the HVACR community.

DAVE SQUIRES

PRESIDENT


Dave Squires is an industry veteran for over 45 years. In 2000, he launched Online Access, Inc. where he pioneered using the Internet cost-effectively to market residential HVAC & plumbing businesses. An HVAC mechanical contractor himself, Dave's working knowledge of the industry lets him put into perspective how to make today's communication technology work in a contracting business, as well as how to sort through all the clutter and hype about web marketing to which contractors are constantly being exposed. A regular presenter on Internet marketing specifically for the HVAC & plumbing industries, he has been invited to educate contractors at conferences and training organizations including Comfortech, CMX/Ciphex (Canada), Service World, International Roundtable, International Service Leadership, AirTime 500, Michigan ACCA and ASHRAE. Dave has been featured in and written articles for Contracting Canada, Contracting Business and the ACHR News.

Currently, hundreds of contractors use Dave's web site company, Online Access, to successfully provide them with a cost-effective Internet solution that will work in any contracting business. The company's PagePilot CMS system gives contractors direct access to their site, but most prefer sending requests in to be handled with a smile, usually in 24 hours or less.

Dave enjoys using his contracting and marketing background to educate other contractors, helping them understand the significance of the Internet's role in their marketing efforts.

You get a money-back guarantee, 20+ years of experience, and tools specifically designed to benefit you as a contractor. Your support team is onsite, industry-savvy, and highly responsive, helping to provide the web solutions that work for you.


Experienced in the industry


Our company's humble beginnings are in the plumbing and HVAC industry. In fact, the owners of Online Access are contractors themselves. We know your business. That's why we specialize in serving HVAC, plumbing, and electrical contractors.

We guarantee our work


We stand behind our products and the work we do. Go ahead and give one of our services a try. If you're not satisfied within 90 days, we'll give you your money back.

Efficiency is key


While we have a team of humans available to you, we like to make sure things run efficiently and don't sell you extra fluff. We offer no-nonsense SEO—Search Engine Optimization tools that work, such as seasonal keywords and city pages.

No long-term contracts


We don't force you into a contract for our services. We believe the quality of our work is enough to convince you to stay. Our loyal client base and high percentage of returning customers is proof of the value we deliver.